How to Hire the Best Retail Staff for Your Vape Store

How to Hire the Best Retail Staff for Your Vape Store

Are you in the process of hiring the retail staff for your vape store?

If so, you need to make sure you're assembling a truly epic team.

After all, these people will represent your brand, the products you sell, and in some cases, even you as an individual!

In this post, we'll tell you the four main steps that you need to take throughout the process of hiring the right retail employees for your vape shop.

Read on to learn how to create the kind of team that you can count on, and that will keep your customers coming back.

1. Conduct Serious Background Checks

Did you know that employee theft can cost American businesses millions of dollars in a single year?

If you're just getting your vape shop off the ground, you need to make sure that you've done your due diligence in conducting background checks on your retail staff.

This is also a huge part of your responsibility when it comes to creating a shop environment that's safe for your customers. To protect them, as well as the goods inside your store, you need to make sure that you know who you're hiring.

This means that in addition to a thorough interview process (more on that in a minute) you also need to check for police reports and past arrest records.

While there's certainly nothing wrong with giving someone a second chance, an employee with a longer rap sheet just might not be somebody you want working in your store.

Plus, if you're ever interested in offering a delivery service to your clients, you need to be sure that you're working with people you can trust.

2. Ask the Right Questions

When you're screening your retail staff, the questions that you ask in the interview process can help you to make the right decision.

First of all, remember that you don't always have to begin by asking them about their experience in the vaping world or how long they've worked in retail.

Instead, ask them about what appealed to them regarding the position. Are they vapers themselves? Did they use vaping to help them quit smoking? Are they interested in making connections with different kinds of people? Do they want to become a presence in the local community?

These kinds of questions will help you to understand your employee's personality, as well as their staying power.

You don't want to have to go through the hiring process once every other month.

Look for people who want to learn more about vaping as a whole, and who want to help you to grow your business.

Above all, make sure you ask them for references. Speak with their former employees or even coworkers to get a feel for how they conduct themselves in the workplace.

3. Approachability is Key

When you're looking for retail employees, you need to make sure that they strike the right balance between professional and approachable.

With vaping on the rise, you're likely to encounter lots of amateurs and first-time vapers in your shop. You want to make them feel welcome, and you want to be sure that your employees make them feel like they can ask any questions about vaping.

So, always ensure that your retail employee training includes not just information about the products that you sell and how they match with the experience level of a shopper.

Also, take the time to instruct your staff about how to put customers at ease and make them feel welcome inside your store. Above all, refrain from creating a judgmental atmosphere.

That's not what vaping is all about!

4. Hire People You Actually Like

Above all, when you're looking for retail staff for your vape shop, you need to think about working with people that you actually enjoy being around.

We're not saying that you need to hire your best friends -- far from it.

However, you're also aware that the sense of community within the vaping world is one of the greatest things about it. So, when you're in the process of retail recruiting, you need to make sure that your staff can be active members of that community.

Could they spice up your in-store events? Do they have the kind of personality that earns repeat customers? Can they hold a conversation and sit outside on the bench outside your shop, talking to anyone that stops by?

Remember, you're creating a work environment that you'll have to live with for at least 40 hours a week.

So, make sure that you're filling your shop with people that make it a pleasure to come into your shop every day.

Plus, studies show that positive work environments are much more productive!

Ready to Hire the Right Retail Staff for your Vape Shop?

We hope that this post has helped to take some of the guesswork out of hiring the best possible retail staff for your vape store.

From taking the time to conduct background checks to making sure you can stand these people, it's up to no one but yourself who you hire.

You need to make sure you're protecting your business, your clients, and your other team members.

Looking for more advice about how to take your vape shop to the next level? Need to find the right products to stock?

We've got you covered.

Be sure to keep checking back with our website and blog for the latest updates in all things vaping.

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